Tracking your Order

Track Your Order

Your Bougie Bar order is on the move.

Enter your tracking number below to see the latest updates on your shipment.

Where Can I Find My Tracking Number?

Once your order has shipped, you'll receive a shipping confirmation email containing your tracking information.

If your order is being delivered in multiple packages, you may receive more than one tracking number. Each package can be tracked separately as it makes its way to you.

Can't find your shipping confirmation? Take a quick look through your spam, junk or promotions folder.

Tracking Not Updating?

Don't worry if your package doesn't appear to be moving immediately.

It can take time for a shipping carrier to scan a package after tracking information has been created. You may also notice periods without an update while your package travels between carrier facilities.

Please allow time for the carrier's tracking system to refresh before contacting Customer Care.

Says Delivered, But You Don't Have It?

If your tracking status shows Delivered but you haven't received your package, we recommend checking:

Around your delivery location, including side doors, porches and other secure areas
With members of your household or neighbors
Your building's front desk, mailroom or property management, if applicable
The shipping address listed on your order
Directly with the carrier for additional delivery information

If you've checked these locations and still can't find your package, contact our Customer Care team with your order number and tracking information so we can help determine the next step.